Rascals Teriyaki
FAQs
Here, you'll find answers to some of the most commonly asked questions about our products and services.
> How long does it take to receive my custom LED neon sign?
Typically, it takes 2-3 weeks for production and delivery. If you need it sooner, we offer expedited shipping options at checkout.
> Can I create a custom design with my own logo or artwork?
Yes, you can! Our app allows you to design text-based signs, and for logos or detailed artwork, simply click the provided link for a specialized quote.
> What materials are used in making the LED neon signs?
We use high-quality, durable materials to ensure your LED neon sign is vibrant, long-lasting, and safe to use.
> Are the LED neon signs safe for indoor use?
Absolutely! Our LED neon signs are designed to be safe for indoor use, with low heat emission and energy-efficient lighting.
> What is your return policy?
We offer a satisfaction guarantee. If you're not happy with your sign, please contact us within 30 days of receiving it, and we'll work to make it right or offer a refund.
> How much is a custom piece?
The final price of a custom LED neon piece depends on several factors such as the size, design, and materials used.To provide an accurate quote, please share details such as dimensions, colors, text, backboard style, design ideas, and any specific requirements. With that information, we can prepare a customized price proposal for your project. We look forward to helping you find the best solution that fits your needs and budget!
> How to plug it in?
Once you have received your custom LED neon sign, the next step is to connect it to the power source.Be sure to install a dimmer switch between the sign and the power supply. This way, you can adjust the brightness of the light according to your preferences. Finally, plug in power supply and enjoy seeing how your new piece of decoration illuminates and highlights your space.
> Can I hang my piece outside?
Of course, we also offer LED neon sign solutions for outdoor use. If that is the environment where you would like to install your custom sign, please let us know. We will adapt the manufacturing process to make it suitable for outdoor use.
